Customer Service

by L Lopatic

 
Hey, FLEXY® Ladies, Girls and Gents!

To contact us with questions, comments or suggestions regarding Fashion FLEXY® hair ties / bracelets, headbands and Haute Things, Inc charm sliders & jewelry,

  Please email the FLEXY® Ladies at:  service@fashionflexy.com

If you wish to sell our line in your/your favorite store, please e-mail the FLEXY® Ladies at:  sales@fashionflexy.com.


Please click our 
Look Book page for ideas on how you can “Get your FLEXY® on!”  Please post your own favorite FLEXY® (hair ties / bracelets, headbands) & Haute Things, Inc jewelry photos via our Facebook (FB) link & "LIKE" us.   FB FANS: Monthly drawings to win FLEXY®/Haute Things hair accessories &/or jewelry. One lucky FB fan wins a free FLEXY® 3-pack of her or his choice. "Posted" & "Shared" FLEXY® photos increase your # of entries & chances to win a second prize -- FLEXY® or Haute Things, Inc jewelry gift.  Gift offer & winners from previous month announced by the 5th of each month!


Most orders ship US Postal Service within 5-7 business days.  You will receive your order within 5-10 business days.  Due to our USA hand-crafted products, in rare cases it may take up to 3 weeks to receive.  In those rare cases, we will try to contact you via e-mail or phone. 
Please view our Terms & Policies for additional information.

If you wish to amend or remove any information about you that may be in our records, please e-mail the FLEXY® Ladies with those details at:  service@fashionflexy.com.

JEWELRY & HAIR ACCESSORY CARE
Haute Things, Inc jewelry, baubled bobbies & Fashion FLEXY® sliders are hand-crafted with the finest materials available (Swarovski® stones, hand-plated, etc.)  No two pieces are exactly alike.  Any color variation or slight deficiencies are due to the handmade nature of these designs. Please follow these simple tips to keep your jeweled pieces sparkling haute for years to come:

1.  Remove jewelry and/or hair accessories when washing hands, showering, or swimming. (When washing hands, slide FLEXYs® up your arm.  Moisture can cause stones to dull and loosen & FLEXY® elastic to slightly stretch.)

2.  Avoid spraying or applying alcohol or oil-based products (i.e., perfume, hairspray, cleansers, body lotions or hair grooming products) on or near the jewelry including jeweled/stoned hair accessory pieces. The alcohol or oil content may dull the finish and loosen the stones.

3.  Don't expose jewelry or hair accessories to extreme heat or direct sunlight over long periods of time, which may cause colors to fade.

4.  Use a soft, dry cloth to clean your jewelry. Never submerge in cleaning solution.

HYPOALLERGENIC ALERTS & PLATING
Unless noted, our jewelry & stoned pieces are rhodium-plated to avoid tarnishing & to increase longevity.  Our silver-toned earring hooks are stainless steel.  Gun Metal is black nickel.  Therefore, if you are allergic to nickel-plated metals, please buy & wear our non-gun metal products.
 
Ph:  1-888-773-5399.
Address:  Fashion FLEXY®/Haute Things, Inc.
3334 East Coast Hwy; Suite 369.  Newport Beach, CA  92625

Fashionably yours,
xo ... Leezette (Founder & Inventor) & the FLEXY® Ladies

Fashion FLEXY® "Get your FLEXY® on!"...  Haute Things, Inc "When you're haute, you're hot!"

 

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